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20 N Front St Bally, PA 19503

contact@18.219.175.67

+1 (866) 218-5543

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Contact Us

+1 (866) 218 5543

Monday - Fri

9 AM to 5 PM

Privacy Policy

Effective Date: 03/01/2024

ELXR Therapeutics LLC, located at 264 Thompson Mill Rd., Newtown, PA 18940 (“we”, “us”, “our”), is committed to protecting the privacy and security of your personal and health information. This privacy policy outlines our practices concerning the collection, use, and disclosure of your information through our online multi-disciplinary medical clinic services (the “Services”).

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

  • Personal Information: This includes information that you provide to us directly, such as your name, email address, phone number, date of birth, and payment information.
  • Health Information: This includes medical histories, treatment plans, and other health-related information that you provide to us or that we generate in providing our services to you.
  • Usage Information: We collect information about how you interact with our services, including the pages you visit, the links you click on, and other actions you take.

How We Use Your Information

We use your information to:


  • Provide Maintain and Improve our services
  • Process transactions and send related information, including confirmations and invoices;
  • Communicate with you about products, services, offers, and provide customer service;
  • Comply with legal obligations and enforce our terms and conditions.

Sharing Your Information

We do not share personal information with companies, organizations, or individuals outside of ELXR Therapeutics LLC except in the following cases:

  • With your consent: We will share personal information outside of ELXR Therapeutics LLC when we have your consent.
  • For external processing: We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  • For legal reasons: We will share personal information with companies, organizations, or individuals outside of ELXR Therapeutics LLC if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.

Our Use of Automatic Data Collection Technologies

During the course of Interacting With Us, we, and our third-party partners, automatically collect information you provide to us and information about how you access and use the Website and the services when you visit our services, read our emails, or otherwise engage with us. 

We typically collect this information through a variety of tracking technologies, including (i) cookies or small data files that are stored on an individual’s computer and (ii) other, related technologies, such as web beacons, pixels, embedded scripts, mobile SDKs, location-identifying technologies and logging technologies (collectively, “tracking technologies”) and we may use third-party partners or technologies to collect this information.  Information we collect automatically about you may be combined with other Personal Information we collect directly from you or receive from other sources.

We, and our third-party partners, use tracking technologies to automatically collect usage and device information, such as:

Information about the computer, tablet, smartphone or other device you use, such as your IP address, browser type, Internet service provider, device type / model / manufacturer, operating system, date and time stamp, and a unique ID that allows us to uniquely identify your browser, mobile device, or your account (including, for example, a persistent device identifier or an Ad ID), and other such information. 

We may also work with third-party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices. 

Information about the way you access and use our services, for example, the site from which you came and the site to which you are going when you leave our services, how frequently you access the Website and the services, whether you open emails or click the links contained in emails, whether you access the services from multiple devices, and other browsing behavior and actions you take on the Website.

Third Party Data Collection and Online Advertising

We may participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies and other third-party services, to collect information about your use of our online services over time so that they may play or display ads on our Services, on other websites or services you may use, and on other devices you may use. 


Typically, though not always, the information used for interest-based advertising is collected through tracking technologies, such as cookies, web beacons, embedded scripts, location-identifying technologies, and similar technology, which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the Sites, AdID, general geolocation and other information. We may share a common account identifier (such as a hashed email address or user ID) with our third-party advertising partners to help identify you across devices. 


We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research. We may also use services provided by third parties (such as social media platforms) to serve targeted ads to you and others on such platforms. We may do this by providing a hashed version of your email address or other information to the platform provider.

We may engage in the following

Social Media Platforms. We may display targeted advertising to you through social media platforms, such as Facebook, Instagram, LinkedIn, and other social media forums. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our services while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics. 

We may share a unique identifier, such as a user ID or hashed email address, with these platform providers or they may collect information from our website visitors through a first-party pixel, in order to direct targeted advertising to you or to a custom audience on the social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them. If you do not want to receive targeted ads on your social networks, you may be able to adjust your advertising preferences through your settings on those networks.

Third Party Partners

We work with a variety of third-party partners to provide advertising services. For example, we use Google Analytics to recognize you and link the devices you use when you visit our Services on your browser or mobile device, log in to your account on our Services, or otherwise engage with us.  We share a unique identifier, like a user ID or hashed email address, with Google to facilitate the service. Google Analytics allows us to better understand how our users interact with our Services and to tailor our advertisements and content to you.

Email Communications Preferences

You can stop receiving promotional email communications from us by clicking on the “unsubscribe” link provided in such communications.  You may not opt-out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Website and the services, technical and security notices).

Changes to Our Privacy Policy

We may change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website’s home page. If we make material changes to how we treat our users’ Personal Information, we will notify you by email to the email address specified in your account or through a notice on the Website’s home page.


The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and reviewing this Privacy Policy to check for any changes.

Links to Third-Party Websites or Website and the services

Our Website may include links to third-party websites, plug-ins and applications. Except where we post, link to or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to, and we are not responsible for, any Personal Information practices of third-party websites and online services or the practices of other third parties. To learn about the Personal Information practices of third parties, please visit their respective privacy policies.

Your Rights

You have the right to:

  • Access, correct, update, or request deletion of your personal information;
  • Object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information;
  • Withdraw your consent at any time if we have collected and processed your personal information with your consent.

Modifying Your Information

You can review and change your Personal Information by logging into your Account Information page. You may also notify us through the Contact Information below of any changes or errors in any Personal Information we have about you to ensure that it is complete, accurate, and as current as possible or to delete your account.

Deleting Your Information

We cannot delete your Personal Information except by also deleting your account with us and thus no longer provide you service. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect. Once your Personal Information has been deleted, if you start Interacting With Us again, we will begin to collect new Personal Information conforming to this policy.

Security

We are committed to ensuring the security of your personal and health information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and reviewing this Privacy Policy to check for any changes.

Links to Third-Party Websites or Website and the services

Our Website may include links to third-party websites, plug-ins and applications. Except where we post, link to or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to, and we are not responsible for, any Personal Information practices of third-party websites and online services or the practices of other third parties. To learn about the Personal Information practices of third parties, please visit their respective privacy policies.

Contact Information

If you have any questions about our terms, please contact us at:

ELXR Therapeutics LLC,
20 N Front St, Bally, PA 19503
contact@18.219.175.67
(866) 218-5543